AUTOMATED PRACTICE MANAGEMENT / EMR
ONLY PRACTICE MANAGEMENT / EMR SYSTEM WHICH ALLOWS IVR PHONE BASED PATIENT APPOINTMENT SCHEDULING IN ADDITION TO ONLINE & MOBILE APP SCHEDULING
AutomatedEMR
AutomatedEMR is a custom product of ITFrontDesk by integrating OpenEMR with ITFrontDesk’s automated scheduler, reminder and other features.
OpenEMR is the most popularly used open source EMR system, which can be customized to meet your healthcare practice automation needs. We help you not only to implement changes to clinical forms but customize the entire application as per your requirements. Our staff can assist you in configuring and customizing OpenEMR to allow your practice to get the most benefit out of it.
OpenEMR is an ONC Meaningful use Stage 2 Certified as Complete Electronic Medical Record system that includes both Electronic Heath Record and Medical Practice Management capabilities. It is an integrated platform bundled with electronic health records (EHR), medical practice management, patient scheduling, e-prescribing and electronic billing solutions in it. It is a platform independent application and can run on Windows, Linux, Mac OS X, and many other platforms.
Features of OpenEMR:
- A robust Patient Portal
- Patient Demographics Management
- Patient Scheduling
- Test and Procedure Coding Management
- User Role Management
- Option to Archive Patient Cases
- Completely Customizable Forms
- Inbuilt DICOM Viewers
- Lab and Pharmacy Modules
- Billing Module
- Notification Management Module
- e-Prescription Management
- Eligibility and Referral Management
- ONC Certified as a Complete EHR
WHAT WE DO?
IVR PHONE SCHEDULER WITH HUMAN TOUCH
Phone Scheduler
Automated Appointment Scheduling via 24/7 IVR Phone. Human recorded voices. All regional languages available. Phone lines expand from 2 – 2000 on demand.
Online Scheduler
Automated Appointment Scheduling via 24/7 Web/Online. All regional languages available. Can be used with laptop, desktop, smart phones, iPads/tablets, etc.
Mobile Apps Scheduler
Automated Appointment Scheduler via 24/7 Android & iOS devices. Download app from Google PlayStore and Apple AppStore. Free App to download.
Kiosks Check-in/Registration
Patients check-in using Kiosks set up at your office front desk. Also allows paperless registration using customized forms and questionnaire. Android or iOS app.
Admin Site
Your staff view daily, weekly or monthly calendars, search patients, run reports, view patient check-in status, view registered forms and many more.
EMR / EHR
First time in US we offer fully automated EMR – integrated automated scheduler with Open EMR/EHR. Cloud based hosting of EMR server and you can access 24/7.
Our Services
To leverage the true potential of self-serve appointment scheduling, we provide a cost effective IVR Phone Scheduler along with traditional online web and mobile apps for our Appointment Scheduler system.
IVR Phone Scheduler
Our high quality, human-recorded voice in local language has easy-to-understand menu options and easy navigation. It can handle 1 to 2000 callers at any given time. You will hear no more busy tones!
Online Scheduler
Our award winning online scheduler is intuitive and easy to understand. Your patients can book appointments with easy to follow steps using any browser including mobile devices.
Mobile App Scheduler
Your patients can download the mobile app scheduler from Google Play Store or Apple App Store for free. With a few clicks they can schedule an appointment at any time 24/7.
Admin Web Portal
Using our web based administrative portal, you and your staff could manage the doctor’s hours, view calendars, run reports, search patients and more.
Admin Mobile App
Using the mobile app, you and your staff can easily view who is coming next, viewing the daily, weekly and monthly calendars. Receive push notification alerts.
Patient Registration
Using this Kiosk, your patients can do self-serve check-in or fill/update registration forms at the front desk. An easy way to go paperless digital storage.
Phone / SMS Reminders
Our system automatically reminds your patients with upcoming appointments via outbound Phone call, SMS or Email. Reduce your no shows and increase customer satisfaction.
Push Notifications
Our system automatically send Push Notifications to mobile phones with upcoming appointments, delay with appointments due to emergencies or inclement of weather etc.
Token Display
We display the token number calls along with Name of the patient and type of appointment (appt or walkin) in a big screen TV/monitor. Also queue order of checked-in patients.
Features & Benefits
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Features
- 24/7 IVR phone scheduler
- 24/7 online web-based scheduler
- Mobile apps (iPhone & android) scheduler
- Web-based admin site for your staff
- Mobile admin apps for your staff
- Available in all regional languages in India
- Reminder calls / Texts to your clients
- Client Check-in/Registration (iPad/Tablets)
- Kiosks for front desk use
Benefits
- Increased staff productivity
- Great patient satisfaction
- No annual contract. Convenient monthly billing
- No need to install or maintain any software
- Any device, anytime and any-where
- Reduce no shows
- Phone lines expand from 1 – 2000 on demand.
- No more busy tones
- Unlimited users
Pricing
You have the option to use your own OpenEMR (if you have your own on-premise installed OpenEMR or have cloud based OpenEMR installed by you or other third party) OR utilize ITFrontdesk’s cloud based OpenEMR at no cost
HOW MUCH WE CHARGE?
SMALL MONTHLY CHARGE FOR A MASSIVE PRODUCT
STARTER
- Web based Admin Site for Staff
- Online Scheduler for Patients
- Email Reminders
- Mobile App Admin Site for Staff
- Mobile App Scheduler for Patients
- SMS Reminders Enabled
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STANDARD
- Web based Admin Site for Staff
- Online Scheduler for Patients
- IVR Phone Scheduler for Patients
- Phone / Text / Email Reminders
- Mobile App Admin Site for Staff
- Mobile App Scheduler for Patients
- Push Notifications
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- –
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PREMIUM
- Web based Admin Site for Staff
- Online Scheduler for Patients
- IVR Phone Scheduler for Patients
- Phone / Text / Email Reminders
- Mobile App Admin Site for Staff
- Mobile App Scheduler for Patients
- Kiosk Check-in for Patient
- Paperless e-Forms
- TV Console
Contact Us
We'd really love to hear from you so why not drop us an email and we'll get back to you as soon as we can.
Corporate headquarters:
3200 Westend Ave., Suite 500
Nashville, TN 37203 USA
Phone: +1 615-468-7674
Toll-free: +1 888-393-8899
Email: sales@ITFrontDesk.com
Web: https://www.itfrontdesk.com
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